Privacy Security

@ Q’Coleccion, we are committed to protecting your privacy.

Our Promise To You

Thank you for being our guest. We want our guests to browse and shop with complete peace of mind, knowing that their privacy is fully respected. For this reason, we have instituted policies to ensure that your personal information is handled in a safe and responsible manner.

How and Why We Gather Information

You provide us with information whenever you make a purchase. For example, should you make a purchase, you would provide us with your name, address and phone number and your e-mail address. You might also provide names, addresses and phone numbers for those to whom your purchases are to be shipped. Separately, you may also provide us with information when you request to be notified when a product is back in-stock; request or shop from our catalogs; and when you create or edit an account. We store this information and use it to respond to your requests, process your orders and to communicate with you, as well as to improve our stores and experience as a guest.

Limited Use of Data

We do not transfer, sell or rent customer data to any third party. We do not send unsolicited marketing emails to our customers. You may occasionally receive emails announcing special promotions, new products, features and events. Customers may opt-out by unsubscribing from our announcement list through their account information.

Changes to Customer Information

Customers whose personal information have changed may send updated data via custsvc@qcoleccion.com

Safeguards

We ensure our customers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage. Only authorised personnel have access to our systems. Consultants, contractors or other temporary employees do not have access to the data.

Cookies

We do not use "cookies", "web-bugs" or any other tracking technologies to collect information from users of our website.

Changes to our Privacy Policy

We reserve the right to change our privacy policy from time to time. Should there be changes, these will be posted on our website. If at any time we need to use personal information in a manner that differs from that stated on our website, we will notify you by way of email or a telephone call. You will then have a choice to consent or reject to such use.

Questions or Comments?

For questions, comments or assistance with any privacy or security-related issues, please drop us an e-mail custsvc@qcoleccion.com or call us at Tel: +65 91259014.